Register below to attend [WEBINAR] Futureproofing the Contact Center

You are invited to our upcoming, complimentary webinar: A Glimpse into the Future Contact Center.

Attend this webinar to gain strategic insights on how to optimize your contact center.

What you’ll learn in this webinar:

  • 2019 Contact Center Predictions, based on Frost & Sullivan data
  • Key trends in the APAC region, including omni-channel, non-voice automation, and AI
  • How to use CX as a brand differentiator
  • And more…!


Audrey-Willam Peter Jakobsen
Audrey Willam

Senior Fellow and Head of Research Australia and New Zealand

Frost & Sullivan
Peter Jakobsen

Director, Global Alliances GTM


For a sneak peak of the webinar topic, take a look at this Frost & Sullivan Whitepaper. For trends from 2018, take a look at this Frost & Sullivan Infographic.